- We ship all our items either via UPS/FEDEX or USPS. If there is no specific request prior to purchasing, we will ship either method.
Please understand that once orders are shipped, we cannot control the transit times thereafter
- General receipt time is 2~10 business days from payment receipt date
- Free shipping only applies to the lower 48 States of the U.S. (Exclude HI/AK/PR/PO BOX)
- Please double check shipping address. We are not responsible for incorrect or undeliverable addresses.
All orders are processed within 24-48 hours of placement. Most products are available for immediate delivery and arrive within approximately 2-10 business days. However, it has to be mentioned, that the delivery time depends on what a customer actually orders, because sometimes some of the products that we offer take longer to arrive. Especially, if the products you ordered are oversized, too fragile or imported, because such products require thorough inspection against scratches, chips and cracks prior to shipping and we need to take extra precautions to avoid damaging during transportation.
If your Zip Code qualifies you for In-Home Delivery/Assembly Service and your building is not equipped with an elevator and you reside on the third floor or above, please notify our customer service department of these important circumstances so that there are no surprises and the process is completed with a successful delivery of your order. A minor surcharge may apply for walk ups belong second floor, which varies depending on the size of the product.